The 60-day money-back guarantee

We can talk all day about doses and testing, but the only way to really know if CogniClear suits you is to live with it for a while. So we take the risk off your shoulders. Every order placed through this site is covered by a 60-day money-back guarantee, and it applies even to bottles you have opened and used.

How to request a refund, step by step

1. Get in touch within 60 days. Email support@cogniclearofficial.com or call +1 (207) 818-4490 with your order number.
2. We send return instructions. You will get a return address and a simple confirmation, usually the same business day.
3. Ship the bottles back. Send back what you have, opened or not. Return shipping is the customer's responsibility.
4. We refund you. Once the return arrives, your refund is issued to the original payment method, typically within 48 hours of us receiving it.

The fine print, in plain words

The guarantee covers the price of the product. Original shipping, if any was paid, is not refunded, and return postage is paid by you. The window is 60 days from the date of your original purchase. We ask that returns come from the original purchaser and reference a valid order number so we can match them up. That is genuinely all there is to it.

Full terms live on the refund policy page. Questions first? Try the help center or contact us.